Shipping policy

Thank you for shopping with movED Active.

We are committed to processing and dispatching your order as quickly as possible.

Order Processing

Orders are processed within 2–5 business days (Monday to Friday, excluding public holidays).

During new collection launches, promotional periods, or holidays, processing times may be slightly longer. We appreciate your patience during these busy periods.

Shipping

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

Delivery times vary depending on your location and the shipping option selected at checkout.

Please note that delivery estimates provided by shipping carriers are approximate and cannot be guaranteed.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. movED Active is not responsible for orders delayed, lost or returned due to incorrect or incomplete shipping information provided by the customer.

Delays

While we do our best to ensure your order arrives on time, movED Active is not responsible for delays caused by shipping carriers, severe weather, customs, or other circumstances outside of our control.

Questions

If you have any questions regarding your order or delivery, please contact us through our Contact page. We are always happy to help.

Thank you for supporting movED Active.