Frequently Asked Questions

When will my order be shipped?

Orders are typically packed and dispatched within 2–5 business days.

How long does shipping take?

Shipping times vary depending on your location. Once your order has been dispatched, you'll receive a tracking number via email.

How do I choose the right size?

Please refer to our Size Guide before placing your order. If you're unsure, feel free to contact us and we'll be happy to help.

Can I return my order?

Yes. We accept returns on eligible items within our return period. Please visit our Returns & Exchanges page for full details.

What payment methods do you accept?

We accept all major credit and debit cards, along with the payment methods available at checkout.

How can I contact movED Active?

You can reach us through our Contact page or by emailing our customer support team.