Privacy policy

At movED Active, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of your information as outlined below.

1. Information We Collect

Depending on how you interact with movED Active, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through Shopify)
  • Order history
  • Website usage information through cookies

2. How We Collect Your Information

We collect your information when you:

  • Place an order
  • Create an account
  • Contact us
  • Subscribe to our emails
  • Browse our website
  • Participate in promotions or giveaways

Some information may also be collected automatically through cookies and analytics tools.

3. How We Use Your Information

Your information helps us:

  • Process and deliver your orders
  • Send order confirmations and tracking updates
  • Respond to customer enquiries
  • Improve our website and shopping experience
  • Prevent fraud and protect our business
  • Send marketing emails (only if you've subscribed)

4. Cookies

Like most online stores, movED Active uses cookies to improve your shopping experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyse website performance
  • Improve future customer experiences

You can disable cookies through your browser settings at any time.

5. Sharing Your Information

We never sell your personal information.

We only share information with trusted partners who help us operate our business, including:

  • Shopify
  • Payment providers
  • Shipping carriers
  • Marketing and email providers

These providers only receive the information necessary to perform their services.

6. Keeping Your Information Secure

We take reasonable steps to protect your personal information using secure systems and trusted service providers.

While no online system can guarantee complete security, we work hard to keep your information safe.

7. Your Privacy Rights

You may request to:

  • Access your personal information
  • Update incorrect information
  • Request deletion of your information where permitted by law
  • Unsubscribe from marketing communications at any time

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

info@movedactive.com.au